BFRG LOYALTY PROGRAM
DOWNLOAD THE APP
Make your dining experience more rewarding with the BFRG Rewards app. The BFRG Rewards app gives Rewards members access to all of your account features right from your phone! Not a member? Sign-up via the app for free.
HOW IT WORKS

Receive a point for every $1 you spend (restrictions apply).

DINE
Accumulate points by dining at BFRG locations*

EARN
Earn 1 Point for Every $1 Spent

ENJOY
and redeem offers
Does not include gratuity.
*Available at participating locations (excludes Nick’s Fish House)
REWARD LEVELS
100 Points
FREE
APPETIZER
(up to $10)
200 Points
FREE
LUNCH
(up to $13)
500 Points
LUNCH
FOR TWO
(up to $25)
1000 Points
DINNER
FOR TWO
(up to $50)
*BFRG reserves the right to change offers at any time.
FAQS

What is my username?
How do I join the BFRG Rewards Program?
Visit https://bigfish.myguestaccount.com/guest/ and click ‘Sign Up’. Only one email address and one phone number can be used per account.
How do I check my points balance or eligible offers?
Visit https://bigfish.myguestaccount.com/guest/ and log into your account with the email address associated with your account.
What is the difference between Points & Lifetime Points?
How do I redeem an offer?
How many offers can be redeemed in one day?
Can multiple people at my table use offers?
Can multiple people at my table earn points?
What is the difference between points & offers?
How long are offers valid?
Are there any restrictions on when an offer may be used?
Can I earn points on the gratuity I leave to my server, bartender or team member?
Can I earn points when I purchase gift cards?
Can I earn points on off-premise catering events, private events, structured events, or party platter orders?
No, points cannot be earned on these events or party platter orders at any of our locations. Points can only be earned when dining in at our locations or ordering carry-out items from our regular food menus.
Can I earn points or use offers on purchases made on third-party online ordering sites (i.e. Shopify, ChowNow or DoorDash)?
No, points can only be earned, and offers can only be redeemed when ordering directly from the restaurant through a server, bartender, or team member or by calling the restaurant directly for carry-out.
What if I am missing points or offers after the new program launched on February 28th, 2023?
If you had points under multiple phone numbers in the previous program, the only points or offers merged over to the new program will be those with an email address associated with that phone number. Please reach out to us at [email protected] so we can look up points you may have had under a different phone number. Please include all phone numbers & names that may be associated with your rewards points.
What if I used multiple phone numbers in the old loyalty program (prior to the migration on February 28th, 2023)?
Your accounts can be combined into one account using one phone number & email address. Please reach out to us at [email protected]. Let us know which phone numbers need to be merged and which phone number you would like to keep as your rewards phone number.
What if I forget to give my server, bartender, or team member my phone number and I want to earn points for a missed visit?
Please fill out our add points request form within 48 hours following the original qualifying purchase. You will need a copy of your credit card receipt or guest check to earn retroactive points. If you do not have your receipt or guest check, unfortunately, we cannot add points to your account. If you need additional assistance, please email [email protected]. Thank you.
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E Gift Card
If you would like to purchase a physical gift card, please visit any Big Fish Restaurant Group location.