BFRG LOYALTY PROGRAM

Visit https://bigfish.myguestaccount.com/guest/ and click ‘Sign Up’. Only one email address and one phone number can be used per account.

Visit https://bigfish.myguestaccount.com/guest/ and log into your account with the email address associated with your account.

No, points cannot be earned on these events or party platter orders at any of our locations. Points can only be earned when dining in at our locations or ordering carry-out items from our regular food menus.

No, points can only be earned, and offers can only be redeemed when ordering directly from the restaurant through a server, bartender, or team member or by calling the restaurant directly for carry-out.

If you had points under multiple phone numbers in the previous program, the only points or offers merged over to the new program will be those with an email address associated with that phone number. Please reach out to us at rewards@bigfishrestaurantgroup.com so we can look up points you may have had under a different phone number. Please include all phone numbers & names that may be associated with your rewards points.

Your accounts can be combined into one account using one phone number & email address. Please reach out to us at rewards@bigfishrestaurantgroup.com. Let us know which phone numbers need to be merged and which phone number you would like to keep as your rewards phone number.

Please fill out our add points request form within 48 hours following the original qualifying purchase. You will need a copy of your credit card receipt or guest check to earn retroactive points. If you do not have your receipt or guest check, unfortunately, we cannot add points to your account. If you need additional assistance, please email rewards@bigfishrestaurantgroup.com. Thank you.