The Big Fish Restaurant Group loyalty program is just one of the many ways we like to thank our loyal guests. Feel free to enroll in our program online, at any of our locations or through your mobile device. Our rewards system is an all mobile loyalty program where our guests can earn and track points every visit in any of our BFRG locations.
Receive a point for every $1 you spend (restrictions apply).
Track your points & earn offers/rewards at the following levels:
100 Points – Free Lunch (up to a $13 value)
200 Points – Free Appetizer (up to a $10 value)
500 Points – Lunch for 2 (up to a $25 value)
1000 Points – Dinner for 2 (up to a $50 value)
We also send out birthday and soon anniversary offers (if you fill out your profile information)!
*BFRG reserves the right to change offers at any time.
BFRG Mobile Loyalty Program
Frequently Asked Questions
What is the BFRG Mobile Loyalty program?
How do I join the Mobile Loyalty Program?
Can there be two different numbers on an account?
What if I don’t have a mobile phone?
How do I check to see how many points I have?
How do I track points?
How do I earn offers?
How do I see what eligible offers I have to use while dining?
What happens when I delete my offer text? Do I lose that offer?
How do I redeem an offer?
How many offers can be used in one day?
How do I track points online?
What is my points code?
What is the difference between points & offers?
How do I update any personal information to my account? Ex: cell number or email changed.
How long are the offers valid?
Are there any restrictions on when an offer may be used?
Can I earn points when I purchase gift cards?
Can multiple people at my table use offers?
Can multiple people at my table earn points?
How many offers can be used in one day?
* No purchase is necessary to join the program. * Only one active mobile number per account. If you do not have a mobile number you may join using a land line and complete your signup online at any BFRG website except for Big Fish Rosenfeld’s & Taco Grande. * Only one mobile number can earn points and redeem offers per check. * To join and receive offers and rewards you must complete the sign up and supply the additional information. * You will be rewarded based on the amount of your total purchases in any BFRG location except for Big Fish Rosenfeld’s & Taco Grande. * When you reach a specified dollar amount you will receive an offer via text message to use on your next visit.
* You can redeem your offer through your mobile phone. *The offers are non-transferable and must be exchanged for the selected offer.
* Offers/rewards cannot be combined with any other offers. One offer per day can be used. * You earn and track your own points and redeem your offers through your mobile phone or online at any BFRG website except for Big Fish Rosenfeld’s & Taco Grande. * Point codes are valid for 48 hours after print time stated on your guest check. *Offers will not be issued on the purchase of gift cards, but if the recipient is a loyalty member, offers will be issued upon gift card redemption. * Offers will not be issued for tips. *Points cannot be earned from off-premise catering events, private events or structured events at the restaurant, points must be earned from dining at restaurant. *Points cannot be earned on party platter orders at our carry-out markets. *The system will automatically lock on holidays and holiday weekends so no offers can be used. *All BFRG employees cannot participate in the loyalty program. * If you have a change in address or any information originally submitted you may go to any BFRG website except for Big Fish Rosenfeld’s & Taco Grande, click on Loyalty program and edit your profile to assure you continue to receive all offers and rewards. * BRFG reserves the right, at their discretion, to terminate the loyalty program, to change, add to or delete the program rules, terms and conditions, and reward levels, without prior notice at any time. *If you find that you are no longer receiving text messages, please contact email@example.com.